SprigDay Support
Need help? Email support@olekraft.com. We speak English, Polish, and Ukrainian. Prefer another language? Send it anyway — we’ll do our best, with a little help from translation tools.
Before you write
Include your device model, operating-system and SprigDay versions, what you expected, and what happened. Add any error code shown by the app. Do not send habit names, schedules, check-in history, store receipts, or payment details.
Subscriptions and purchases
- Use Restore Purchases with the same store account to restore Garden Plus access. It restores the entitlement, not local habit data.
- Manage or cancel the subscription through Apple Subscriptions or Google Play Subscriptions. Apple and Google handle payments and refunds; SprigDay does not receive card details.
- Apple Subscriptions · Google Play Subscriptions
Your data
SprigDay has no account, sync, export, or remote recovery service. Habit data stays on the device. If the app is deleted or the device is lost or reset, we cannot view or recover your garden.
Permissions and privacy
Notification permission is requested only after you enable a reminder, and core tracking works without notifications. For privacy requests, use the support email and read the Privacy Policy. SprigDay is not an emergency service and does not provide medical or therapeutic advice.